GAME PRIVACY POLICY
Last updated: February 2026
INTRODUCTION
This Game Privacy Policy (this “Policy”) governs how we use personal information about you called “personal data” when you’re playing this game (the “Game”) provided by MAXP INC, with its principal place of business at 2018 N ST STE N, Sacramento, California, 95816, United States or our partners (“we”, “us” or “our”). This is separate to our website’s Privacy Policy, which governs your use of our website.
We make decisions about how and why we use your personal data when you use the Game. The means we’re what’s called a “data controller” of this personal data.
PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT
We process personal data about you when you play our Game, and when you interact with us in relation to our Game. This may include:
Information you provide to us and information relating to your communication. This includes information you submit when contacting our customer support teams.
Usage and tracking information. We may automatically collect certain types of usage and device information when you use our Game. This information may include device identifiers (like your IP address), event data related to updates to your account information, log details, language, platform type, device type, pages or features you use, time and date of access, unique device or account ID, usage information, and other similar information.
Voice and text communications. Where voice chat or text chat features are available, we may process voice communications transmitted through our voice chat systems, text messages sent through in-game chat systems, and associated metadata (such as timestamps and participants). Voice and text communications may be processed in real time to enable communication functionality. We do not permanently store voice communications unless required for moderation, abuse prevention, legal compliance, or safety purposes.
In relation to information that you provide to us, the provision is optional, but if you choose not to provide it you may not be able to access certain aspects or functionalities of the Game where this information is needed. Where we collect personal data to administer our contract with you or to comply with our legal obligations, this is mandatory, and we will not be able to provide our Game without this information.
THIRD PARTY SOURCES
We may collect personal information about you from the following third parties:
Social media service providers: When you communicate or interact with us, our pages or brand on social media websites and online forums, we collect information about your communication or interaction from social media companies and other service providers in order to provide us analytics in relation to our social media pages and presence and help us respond to comments, mentions, and other content posted on our pages.
Analytics: Whilst we collect in-game analytical data about your use of our Game from third parties, these are attributed to a unique random user ID and session ID so do not constitute personal data.
HOW AND WHY WE USE YOUR PERSONAL DATA
Depending on where you play our Game, we are only legally allowed to use your personal data where a “legal basis” allows us to do so. These are the legal bases which could apply:
Legal Basis |
When does this Legal Basis apply?
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“Contract” We need to carry out or sign up to a contract
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When it’s necessary to use your personal data to perform a contract with you, or because you have asked us to do something before signing a contract with you that requires the processing of your personal data. In these cases, if you don’t provide your personal data, then we won’t be able to perform the contract or do what you have asked us to do before signing the contract.
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“Legitimate Interest” It’s in our or someone else’s “legitimate interests”
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“Legitimate interests” is a legal phrase. It usually means a commercial or business interest that is important to us or another company, and which we’ve balanced against your right to privacy. We will always let you know what the interest is, and you can object to us using your personal data for these reasons via email at support@sleddinggame.com.
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“Consent” You have given us your consent |
Sometimes we will ask for your (or we might need to ask for your parent’s) consent to use your personal data. This consent will always be clear and separated out from other information. You can always withdraw your consent by contacting us at support@sleddinggame.com. |
“Legal obligation” We need to do something a legal obligation tells us to do.
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When it’s necessary to use your personal data so that we can perform our legal and regulatory obligations – so that we don’t break the law. |
This table lists the types of personal data we may use about you, and our reason for this:
The types of your personal data we use
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Why we use this personal data
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Legal basis |
Providing our Game (e.g. identity and contact data, account data, transaction data, (including third-party account IDs), usage and tracking data, and gameplay data).
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We use this information to create your account to provide access to the Game. Where you can login to our Game from a third-party platform, we process account information provided by that third party. We also use this information to host our servers and enable the Game.
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Performance of Contract
Legitimate interest in maintaining and improving the Game. |
Enabling online multiplayer (e.g. account data, gameplay data, communications data (including voice data), usage and tracking data including basic hardware information, IP address, and operating system information.) |
We use this information to provide you with access to the multiplayer portion of our Game and the online features. This includes facilitating player-to-player communications, operating game servers, and maintaining game balance, performance and stability. |
Performance of Contract Legitimate interest in maintaining and improving the Game. |
Enabling customer support (e.g. identity and contact data (including email), account data, customer support and communication data, transaction data, and gameplay data ) |
We use this information to help provide support to you in relation to the issue you’ve contact us about. |
Legitimate interest in answering your questions about our Game to improve your experience.
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Running technical diagnostics and crash reporting (e.g. account data, gameplay data, and usage and tracking data including basic hardware information, IP address, operating system information, server logs, log files, and bug/crash reports).
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We use this information to conduct and run technical diagnostics and crash reporting. We process some of your usage and tracking information to accomplish this including device IDs and other technical information necessary to why something went wrong. |
Consent (where consent is needed to access information stored on your device)
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Improving our Game (e.g. account information, usage and tracking data, customer support and communication data, gameplay data, Steam ID, Player ID, IP address, country of origin). |
We process information provided from your feedback and analytics of our users gameplay to optimize our Game, fix patches and bugs, offer upgrades, facilitate software updates, and develop new games, features, offerings, and services. |
Legitimate interests in improving our Game. |
Conducting analytics for gameplay features (e.g. account information, usage and tracking data, gameplay data) |
We process data related to Your device and Your gameplay to learn more about our Product. |
Consent (where consent is needed to access information stored on Your device). |
Conducting behavioural analytics (e.g. Steam ID, Player ID, IP address, country) |
We track behavioural analytics based on player activities, technical performance, ads channel. |
Legitimate interests in improving our Game. |
Complying with laws including regulatory requests, data subject requests and court orders (e.g. potentially all information categories listed above). |
We may process personal data to comply with our duties under data protection law. |
Legal obligation – our obligations under data protection laws.
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DISCLOSURES OF YOUR PERSONAL DATA
Sometimes we share your personal data with other companies and organisations.
The types of companies and organizations we may share your personal data with are as follows:
Game storefronts, platforms and distributors – Where necessary to provide our Services or to investigate or prevent fraud, we share your identity and contact, account, and gameplay data with other companies (including any third party platform provider like Steam, Xbox, Sony, the Google Play Store or the Apple App Store) to provide the Game or assist you in setting up your account.
Service providers – We need separate companies to provide us with services we use to support the Game. We share personal data with the following categories of third parties: server hosting and network operation providers to provide online multiplayer functionality (we may share your IP address, network information and other similar data); analytics providers (we share Game usage information); technical support providers (we share technical diagnostics information contained in your usage and tracking data, and gameplay data; offline support services such as Game support or data storage (we share your account data, and device usage and tracking data, Steam ID, Steam photo & region/country).
Regulators, official authorities, and other third parties in relation to legal compliance – For example, the police or the government might legally require use to give them personal data to help them with an investigation, or we might be required to give these companies personal data to enforce our terms, address security and fraud, and to protect you. We may be required to share all categories of personal data mentioned above with these entities.
With your consent – We share information about you for any other purposes disclosed to you with your consent.
WHERE WE SHARE YOUR PERSONAL DATA
If you are a US Citizen:
Your personal data may be transferred to, stored, and processed in countries other than the United States.
These transfers may occur because our servers, infrastructure, or service providers operate in multiple jurisdictions.
If you are a European citizen:
Sometimes your personal data may go to other countries as part of using your personal data in the ways we listed above, including in the European Economic Area (“EEA”). If you are in the UK, the EEA, or Switzerland (“European Region”) and your personal data goes outside of these countries, the law requires us to take extra steps to make sure your personal data is protected in the place it is going to.
We may transfer your personal data to third parties that host or access personal data outside of the European Region, including the United States.
Where the country outside the European Region is a country which is subject to an adequacy decision by the European Commission, UK Government, or the Swiss Federal Council, we rely on that adequacy decision of the transfer – for example the United States (when recipients are certified under the EU-US Data Protection Framework).
If we send your personal data to a company (either in our “group” of companies or a separate company) which is in a jurisdiction not subject to an adequacy decision, we will rely on EU standard contractual clauses, which require that company to protect your personal data. To the extent required or permitted by data protection law, we may rely on a vendor’s processor binding corporate rules and/or other data transfer mechanisms available under EU data protection law.
We might take similar steps where you are in another country with similar legal requirements, as well. If you want to find out more information about international transfers, you can contact us using the details below.
HOW LONG WE RETAIN YOUR PERSONAL DATA?
We only keep your personal data for as long as is necessary to fulfil the purpose for which it was collected. As soon as your data is no longer required for the aforementioned purposes it will be deleted. Generally, we will retain data necessary to provide our Game until we sunset it. Any additional data related to providing our Game, including troubleshooting and customer service, will be kept as long as necessary to fulfil the request.
We might need to keep your personal data for longer if a law requires us to (for example, laws about record-keeping and tax). Normally this is about six to ten years. If we are keeping your personal data for longer in this way, we will make sure it is secure and you can still change what we do with it (see below).
YOUR DATA SUBJECT RIGHTS
Because your personal data is about you, you should be able to control what happens to it.
We provide different ways you can do this. The easiest way is to write us an email at support@sleddinggame.com requesting one or more of the following:
“Right to Object” – you can object to how we are using your personal data if we are using it based on legitimate interests (see above) in certain situations.
“Right to Portability” – you can request a downloadable copy of your personal data and for us to transfer it to another party. If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible.
“Right to Access” – you can request to access to the personal data we use about you, and information about how we use it and who we share it with.
“Right to Deletion” – you can request that your account or specific personal data we store about you is deleted from the Game. Please be aware that once an account has been deleted there is no way to recover it.
“Right to Correct” – you can request that information about you that is wrong or outdated is corrected.
“Right to Restrict” – you can request to restrict the use your personal data, for example to storage purposes only.
“Right to Withdraw Consent” – you can withdraw your consent if our reason for using your personal data is consent (see above). We will then stop using your personal data in this way (though this doesn’t affect the lawfulness of the processing until you withdraw).
“Right to Non-Discrimination” - we will not discriminate against you for exercising your privacy rights.
You can also submit requests to exercise these rights by contacting us at support@sleddinggame.com.
Unfortunately, we’re sometimes not able to do the things you tell us to, for example because of the legal basis we have been relying on to process your personal data, or because it would interfere with another person’s own privacy rights. If this happens, we’ll explain to you why we aren’t able to do what you tell us to with that piece of personal data.
We may also be required to keep certain personal data to satisfy legal requirements or for security purposes, or if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case.
If you are a US citizen:
Certain U.S. states, including California, Virginia, Colorado, Connecticut, and Utah, provide additional privacy rights to their residents.
If you reside in one of these states, you may exercise your additional rights as described above, subject to applicable legal requirements and limitations.
If you have a complaint about how we have handled your personal data, please contact the FTC or State Attorney General as appropriate. For Californian citizens, you may also visit the California Attorney General’s website for additional information: https://oag.ca.gov/privacy/ccpa.
If you are a European citizen:
You can contact the official organization which regulates personal data in your country (the “regulator”) to lodge a complaint, if you think we are not using your personal data correctly. If you are in the UK or the EEA:
You can find a list of EEA data protection regulators here.
In the UK, the regulator is the Information Commissioner’s Office which you can contact here.
In Switzerland, the regulator is the Federal Data Protection and Information Commissioner (FDPIC), which you can contact here.
UPDATES TO THIS POLICY
We may make updates to this policy from time to time (for example because our Game has changed or because of changes in laws). We will appropriately notify you of this. The date this Policy was last updated can be found at the top.
CHILDREN
This Game is not suitable for those under the age of 13. We do not use any services to knowingly solicit data from or market to those under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at support@sleddinggame.com. We will delete such information within a reasonable time.
CONTACT US
If you have any questions about what we have said in this Policy or how your personal data is used, you can contact us about it.
Our contact details are: MAXP INC, 2018 N ST STE N, Sacramento, California, 95816, United States. Our email address is support@sleddinggame.com.